Refunds

Refund Policy

Thank you for shopping with us! Please review our refund policy below:

1. Eligibility: Items can be returned for exchange or in-store credit only. All sale, discounted items and special orders are final sale and cannot be returned.

2. Condition: Returns must be in their original packaging with tags on and in new condition.

3. Return Window: You must initiate your return within 7 days of receiving your item.

4. Shipping Costs:

   • The buyer is responsible for all shipping costs related to returns and exchanges, both to and from our store. Shipping rates may vary based on your location.
   • For a shipping quote, please contact us at people@privateandco.ca.

5. Original Shipping Charges: Please note that original shipping fees are non-refundable.

If you have any questions or need further assistance, feel free to reach out.